Shipping policy
At Elune, we’re committed to getting your order to you as quickly and smoothly as possible.
Processing Time
Orders are processed within 1–3 business days after purchase.
Once your order has been processed, you will receive a confirmation email with tracking information.
Shipping Time
Estimated delivery times:
- United States: 5–10 business days
- International: 7–15 business days
Please note that shipping times may vary depending on your location and demand.
Tracking Your Order
Once your order ships, you’ll receive a tracking number via email.
You can use this to monitor your delivery at any time.
Shipping Costs
- We offer free shipping on all orders (if applicable)
Delays
While we strive to deliver on time, delays may occasionally occur due to:
- High demand
- Carrier issues
- Weather or external factors
We appreciate your patience and understanding.
Incorrect Address
Please ensure your shipping details are correct at checkout.
We are not responsible for orders shipped to incorrect addresses provided by the customer.
Lost or Stolen Packages
If your package is marked as delivered but you have not received it:
- Please check with neighbors or your local carrier
- Contact us and we’ll do our best to assist
Contact Us
For any shipping-related questions, reach out to us at:
TryElune@gmail.com